Original topic:

Play Store Dead for s23 ultra after update

(Topic created on: 10-02-2024 06:39 AM)
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Bauji644
Active Level 1
Options
Galaxy S
After updating my phone to oneui 6.1.1 s23 ultra Play store completely dead not able to install any update not able to install any new application nothing I can do with Play store right now even I tried to clear data of Play store in Google Play services as well but nothing is working still I am not able to install anything on my s23 ultra kindly fix this issue ASAP 
6 Comments
Bianconero
Active Level 1
Galaxy S
Same issue i have with some apps ( s23 ultra )
Bauji644
Active Level 1
Galaxy S
And no workaround is working

I've tried to update play store, updates play store security, done everything but nothing is working

Feeling like phone became useless now😢
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SAHDxb
Beginner Level 2
Galaxy S
Same play store issue on my S22 ultra since last update.
Samsung support failed to provide any solution except just giving typical guide to delete cache & data..
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Bauji644
Active Level 1
Galaxy S
That garbage is not working
I tried every fking steps

I guess reset is the last option
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Samsung_specialist
Community Manager
Options
Galaxy S

We apologize for any inconvenience. Could you please check the following steps to try to resolve the issue:

Ensure that both your phone and the app are updated to the latest version.
Restart your phone.
Clear the app's cache.
If the issue persists, please raise an error report using this link: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

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Bauji644
Active Level 1
Galaxy S
I've tried each and every method,

None working for me, issue is still there...

Now getting very worse,
Pls do something or help me out to fix this asap.

Many apps stopped working bcz they want them to be updated and pla store is not able to install or update anything
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