Original topic:

Pink line issue

(Topic created on: 3 weeks ago)
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Members_rs6wHqC
Beginner Level 2
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Galaxy S

I've got pink line on my samsung galaxy s22 display after updating 6.1 i have contacted support but they're telling me that there is no free of cost repair any solutions on this? Because i have checked twitter and most of the people are facing the same issue 

2 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, as you have already connected with our support team and they have guided you through the information there is no FOC policy available for your device model, so the repair will be provided on chargeable basis. They will provide you with original parts at a genuine cost.

Warm Regards,
Samsung Customer Support

ch4A
Active Level 8
Galaxy S
Pink line issue about Samsung version 6.1
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