Original topic:

Pink line display problem

(Topic created on: 11-05-2024 02:25 PM)
304 Views
Rjsnyk
Beginner Level 3
Options
Galaxy S
Samsung S23 plus pink line display........
No one time replacement given to this flagship phone

image



7 Comments
Rvira
Active Level 5
Galaxy S
Plz go through this thanks 1730797816476.jpg
0 Likes
ruchita_
Active Level 2
Galaxy S
My s22plus also has Pink line problem
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Rjsnyk
Beginner Level 3
Galaxy S
I hav performed all the steps provided and also hav visited service center......they told to replace the screen which is the option.....sad part is being a flagship phone ther is no one time replacement for this models wer as there is free replacement for S21 series........ so please request you to provide fix or add this model in the website.....its sad even being proud owner and owning hifger model we dont get the service which others get...
0 Likes
Balmikeekuma
Beginner Level 4
Galaxy S
Samsung galaxy a73 pink line and green line software update issu and the service is not working
0 Likes