Original topic:

Pics and vedios got deleted automatically

(Topic created on: 07-03-2021 04:03 PM)
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8whsy
Beginner Level 2
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Galaxy S

Hllo acttualy i have samsung s20 fe 5g today i updated it so after update every thing automaticaly got deleted fromy lockit app
 

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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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