simonsims12
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11-28-2021 05:28 AM in
Galaxy S
Hello everyone, I have a samsung S10plus now its using android 10 and I want to update it,but the issue is when go to settings- software update its showing that the phone is updated, so what can I do ?
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maxwellmoyo
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11-28-2021 02:35 PM in
Galaxy S
Are you using the custom ROM of the phone or you changed somehow ??
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11-29-2021 10:14 AM in
Galaxy SHi, simonsims12 kindly note that your device may need to booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.
https://www.samsung.com/za/support/service-centre/
You can also backup using Smart switch and then factory reset your device. Herewith Smart switch link:
![](/skins/images/F243509A1F0234544019F13A9DEB8446/responsive_peak/images/icon_anonymous_message.png)