Samsung_fA7DUz4
Active Level 2
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Galaxy S

 

Hi, my galaxy s21 ultra is overheating while using the camera. After 10

mins of video recording, the camera app closes automatically and if I

open again, the warning shows that the temperature too high to use the

camera, wait for the phone to cool down. Every time it happens when try

to record something.

24 Comments
ChandanMallick
Active Level 10
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Galaxy S
This is because of the latest software updates which has puzzled the camera optimisation. So give feedback and wait for the next app. Till then use basic features of camera by lower the quality like 4K 60 FPS Video Recording to 2K or 720P.
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Samsung_fA7DUz4
Active Level 2
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Galaxy S

It's been 4 months am using this fone, from day 1 this problem is there. My cousins who used the same phone doesn't have this problem. And if I have to use basic settings, I shouldn't have spend this much amount

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ChandanMallick
Active Level 10
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Galaxy S
Have your restored your phone ever
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Samsung_fA7DUz4
Active Level 2
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Galaxy S

No

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ChandanMallick
Active Level 10
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Galaxy S
Try it once
Samsung_fA7DUz4
Active Level 2
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Galaxy S

Ok

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rojon
Active Level 7
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Galaxy S
Why didn't you return the phone and get a new one ?
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Samsung_fA7DUz4
Active Level 2
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Galaxy S

I don't know wthr it's possible or not, when I asked the customer care executive abt replacement, he told me that they will only change the faulty part under warranty

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Vicky_A52
Expert Level 5
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Galaxy S
It will solve in 3.5 update
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