Phone overheating

[Samsung_fA7DUz4]

Hi, my galaxy s21 ultra is overheating while using the camera. After 10

mins of video recording, the camera app closes automatically and if I

open again, the warning shows that the temperature too high to use the

camera, wait for the phone to cool down. Every time it happens when try

to record something.

[Samsung_fA7DUz4]

No matter in what settings, if I just open the camera, the phone starts to heat up

[vishal261214]

Next time update your s21ultra via pc(smart switch) and restore..

[Samsung_fA7DUz4]

How to do that? 

[vishal261214]

https://youtu.be/0CrgfDxEsko

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support