Original topic:

Phone lag and battery drain issue after one ui 6.1 update

(Topic created on: 03-29-2024 09:33 AM)
1778 Views
Crazyman05
Active Level 1
Options
Galaxy S
After installing the One UI 6.1 update, my phone's animations have become laggy and rough. Additionally, the battery drains very fast. Has anyone else experienced this? Please help.
9 Comments
zubin1594
Active Level 5
Galaxy S
S23 ultra camera drastically got degraded after one u.i 6.1
Crazyman05
Active Level 1
Galaxy S
Yes, even in Samsung Galaxy S23 Plus, the camera quality has degraded significantly.
zubin1594
Active Level 5
Galaxy S
S3 ultra camera was better than 24 ultra people mentioned in many vids these guys degraded to promote new series so sad
VibrantS23user
Active Level 10
Galaxy S
All s23 series gets camera degraded
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vermasach
Active Level 5
Galaxy S
My phone heat so much in 5g and battery drain very fast but smooth ness is good after 6.1
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Crazyman05
Active Level 1
Galaxy S
Exactly.. before 6.1 update there were no overheating issues but after updating the issues increases significantly
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Prashantbgh
Active Level 10
Galaxy S
Yeh to hona hi tha bhai..make S24 has to be best..
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Mr-RKS
Active Level 7
Galaxy S
No ..everything working fine
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Kindly perform the following steps to resolve your lagging issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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