Original topic:

Phone heating and battery drains when not using phone

(Topic created on: 03-15-2023 10:21 AM)
75 Views
Sam010
Beginner Level 4
Options
Galaxy S
S23 ultra
3 Comments
Samsung_specialist
Community Manager
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Galaxy S

Hello,

 

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

Galaxy S
Is it because the phone was in the Sun cause you were driving or soemthing like that? It was my issue before.

But you can try reducing background usage of apps you are not using the most.
mZoOnY
Active Level 8
Galaxy S
Definitely a background app issues

You can try

1. Ultra power saving

2.GO TO deep sleeping apps and select all by hitting the + button

3. Go to device care and see if there are some recommendations

4. Enter safe mode ( not recommended .only to make sure)

5. Back up everything using smart switch on pc and do a full reset

Good luck 👍