Original topic:

Phone call issue/freezing with S10+

(Topic created on: 08-02-2019 08:40 AM)
creepkey
Beginner Level 2
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Galaxy S
Hi All! I recently bought a new Samsung S10+ (first time Samsung user coming from iPhone/OnePlus). The phone is great except for one thing: if i'm on a call, more than half the time the call will be dropped and then the signal will get lost, the phone will be frozen and i have to restart to get the phone working again! Now I'm so afraid of answering calls on my s10+ as I expect that my phone will just freeze!

Has any of you encountered similar issue with your device?
3 Comments
Galaxy S
This is weird for a brand new phone, but check the solutions in the link below:
https://www.google.com/url?sa=i&source=web&cd=&ved=2ahUKEwiQnpOj7OPjAhUB26QKHVLGC9sQzPwBegQIARAC&url...
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creepkey
Beginner Level 2
Galaxy S
Thanks. just giving an update after today's software update, seems like the issue had been resolved. more than 30 calls already with no issue.
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Galaxy S
Very good 🙂
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