Phone Restarts

[JamKennedy]

Hi. My phone does randomly restart. Checked already the settings for auto restart but its already off. Does my phone have problems? And my phone doesnt have warranty anymore.

[coolater07]

Try to check and update the latest software

[JamKennedy]

Phone updated to august 1 2022 security patch.

[Samsung_specialist]

Greetings from Samsung!

Please find the below:

- Restart your device by pressing and holding the Volume down and Power key for 7 to 10 seconds.

- Check if you have installed any third party application from unsecure source (other than Google and Galaxy stores), it may cause the issue.

Head to My Files > Downloads > Check if you have any apps installed from browsers. 

"Therefore, if the issue persists we recommend to you to visit the nearest Samsung service center for evaluation and repair by following the link below:

(You can type your place, and will locate the nearest authorized service center to you)

https://www.samsung.com/ae/support/service-center/

1. Select a product category from the options above

(mobile device, home device, etc.)

2. Choose the type of service you need

Enter your city, town or zip code

3. If there are no results, please increase your search scope

(20 miles, 30 miles, etc.)