Original topic:

Performance drop/ Lag- ONE UI 7

(Topic created on: 3 weeks ago)
261 Views
WolverineX
Active Level 4
Options
Galaxy S
Hi All

I've recently updated my S22 Ultra to one UI 7. Post update, I face so much lag and latency in applications. Even unlock and lock has so much delay. New versions are supposed to be a breeze with new features. It's reverse now. 

Not sure if everyone has the same issue or not but it's super irritating when basic functionality takes a toll. 

Do share with me your experience if you are in sync. Hope it would get better in upcoming updates. 
9 Comments
Navas9787
Active Level 5
Galaxy S
One ui 7 was big update so system takes more than 3 days to complete full update I think..not sure..
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Subirhelps
Active Level 5
Galaxy S
Is it a indian variant or USA?
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WolverineX
Active Level 4
Galaxy S
US version
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sathya12
Active Level 6
Galaxy S
Clear the device cache from recovery and see. As this is a major update this can cause such issues.
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WolverineX
Active Level 4
Galaxy S
Thanks
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goodthings
Expert Level 5
Galaxy S
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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akashbayyana
Active Level 5
Galaxy S
Yes about to give same suggestion
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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