Original topic:

Peetto2004

(Topic created on: 03-22-2025 01:24 AM)
71 Views
peetto2004
Active Level 1
Options
Galaxy S
My phone suddenly restart . Some time restart sometime no. S 20 ultra 5g

8 Comments
-CHAHEN-
Active Level 10
Galaxy S
Does it overheats ?
peetto2004
Active Level 1
Galaxy S
Sometimes heat and i mean restart, not shutdown
-CHAHEN-
Active Level 10
Galaxy S
Sometimes the phones restarts when there is performance issues.. or when the processor is overwhelmed.. try clearing your memory and deleting apps that uses too much processing power .. also malware apps and viruses can cause this issues so a hard reset is advisable..but remember to backup1742680506585.jpg
hamydansari
Active Level 7
Galaxy S
Shuts down or restarts?
peetto2004
Active Level 1
Galaxy S
Sorry I mean restart
0 Likes
hamydansari
Active Level 7
Galaxy S
I recommend reset your device to factory settings and check if that solves your issue. You'll be clear if it is a software glitch or a hardware problem. If it doesn't solve then you got some hardware issues.
0 Likes
peetto2004
Active Level 1
Galaxy S
Already reset many times. And still same problem
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

To address this issue please follow these steps:

Method 1. Perform a software update
Method 2. Reboot the phone in Safe Mode
Method 3. Perform a Factory Reset


However, if the issue persists after following these steps, we recommend seeking personalized assistance by visiting the nearest service center. You can find the location of the nearest service center by referring to this link: https://www.samsung.com/ae/support/service-center/ 

0 Likes