Pathetic Samsung After Sale Services

[Mani76]

I am facing touch issues on Samsung galaxy s22 ultra from day 1. I have called Samsung for help and ask for replacement if touch issue not solved , but they refused to replace defective mobile and advised me to visit service centre and get my mobile repaired from them

[innovativeAR121]

What kind of issue

[Mani76]

Screen sensitivity decreases significantly for brief period. Like i try to zoom in gallery but nothing happens. And sometimes instead of zooming it returns back

[Mani76]

But after updating tsf(touch screen firmware) and security patches this issue is significantly reduced but still persists.

[innovativeAR121]

Next update may be properly good

[abuaatish]

U should go and replace touch screen they r right .what,s so much fuss about

[Mani76]

As my problem has been reduced after tsp update and june update, but still persists. I am reluctant to visit service centre as i am afraid that service centre may damage my cell during repair. As my problem is significantly decreased after updates so hopefully it will resolve by updates

[Mani76]

They take consent by signing document that they are not responsible for any damage. So i am afraid