PUBG battery drain on S9 Plus

[guri8751]

The battery performance while playing PUBG on my phone is pathetic. I have set the gaming performance to balanced mode and use my phone on optimised mode and in PUBG, the graphics are set to medium and frame rate to ultra. But yet it drains battery at the rate of 1% per 2 minutes of gaming. If i play a match of 20 minutes duration it drains about 11-12% of battery and overheats the phone as well. I want to know that if this is the thing on all s9 plus or my phone is faulty. Thank you!

[sachiinvish]

nice

[latishk]

if it's getting overheated the please do visit Samsung service center

[guri8751]

how is the PUBG battery performance on your s9 plus?

[latishk]

I'm using Note9 & I don't play pubg

[lingu]

yes it drains a battery alot

[guri8751]

what's your pubg battery performance on s9 plus?

[admin_]

We apologize for the battery issue facing in the device.Performance of battery depends on various factors; any third party application, software glitches may cause trouble. Kindly follow below mentioned steps to overcome the issue.
1) We recommend you to charge you handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
3) You can also check the charging process while device is in switched off mode.
4) We also suggest you to charge your handset with alternate Samsung Approved charger to exclude the possibility that current charger is not the root cause of failure.
5) Check whether Bluetooth, WI-FI, GPS, Bluetooth, NFC / S Beam, Tethering and Portable Hotspot is turned off when not in use.
6) Check whether the brightness of the device is set to minimum.
7) Smart Features in Flagship phones like Motion UI, Smart Stay, Air Gestures, and Screen Mirroring / Smart view etc. will drain battery considerably.
😎 Check Power Saving Mode (If available)
9) Auto Sync of E-mails, App data etc. will drain battery.
10) Multiple Applications running in back ground will drain battery power.
11) Network Fluctuation also drains battery.
12) Minimizing the back-light time would save battery.
13) Follow the standard charging procedure (i.e. charge a fully discharge battery in Switch-off mode up to 150 minutes.)
14) Periodic Software Update through KIES, FOTA or Smart Tool is intended to improve the battery life as well.
• (Setting>>About Device>>Software Update>>Update) update using 4G/3G/ WI-FI connectivity.
15) Check by Go to setting>Application Manager>Running>Stop downloaded application when not in use.
16) After doing the above procedure, kindly restart your device and check the performance.
17) Check the issue in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ? when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/

[beingrahulag]

we spent 60k for doing all these things you said. we spent this much money for a good performance device so that we can experience high end features, what is the purpose of the display being 4k if i have to set my brightness to low. After reading your post i think i have lost my money. shame on you. unless you give a perfect update for gaming. your game boosters plug ins are just useless.

[santoo123]

worst on my s9 + over heats & lags. the gaming problem exists only on the exynos version the Snapdragon version has no problems