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Original topic:

Overheating and battery draining.

(Topic created on: 04-16-2022 08:29 PM)
327 Views
Makonnen
Active Level 3
Options
Galaxy S
I just bought my Samsung Galaxy S8+ and it heats so badly and drains quickly even when not using it while connected to the charger. How can this problem be solved?
12 Comments
MgBean
Active Level 4
Galaxy S
Check for any background apps that might be draining your battery 🔋 or try to see any issues from device care panel
Makonnen
Active Level 3
Galaxy S
Umm.. the device care panel hasn't replied to my first concern a few months ago, how do I access quick response?
0 Likes
MgBean
Active Level 4
Galaxy S
This is the device care panelScreenshot_20220416-193207_Device care_41107_1650130328.jpg
Makonnen
Active Level 3
Galaxy S
Alright, thank youn
0 Likes
DontPanic_42
Active Level 4
Galaxy S
Optimized or not, that doesn't sound right.
Makonnen
Active Level 3
Galaxy S
I guess so too
0 Likes
ManDeepest
Active Level 4
Galaxy S
Is it brand new or second hand?
0 Likes
Makonnen
Active Level 3
Galaxy S
It's brand new
0 Likes
ManDeepest
Active Level 4
Galaxy S
It seems like the battery issues are caused by the lack of software support if can remember your phone was released in 2017 running Android 7 and it only got software support for 2 years that's back in 2019, its still a good phone but the battery it's letting it down.