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Beginner Level 2
I'm using Samsung S8 since last 3 years and now the device is getting over heated when I make video calls or using some heavy apps/games.

Is it a battery complaint ?

Does anybody face the same issue ?
5 Comments
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Beginner Level 2
is it after update?
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Beginner Level 2
Actually I'm not sure..I feel like the time has come and it's an issue happened because the phone is getting older..
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Active Level 8
same in my s8, dont know why, it get heated up even when i do basic task.
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Active Level 4
They r just killing the old phones to force us to buy new flagships phone....
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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