Original topic:

Outrageous Treatment and Green Line Issue After Samsung Update

(Topic created on: 10-13-2024 09:04 PM)
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KunalBisani
Active Level 2
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Galaxy S
I'm DONE with @Samsung! After the October update, my #S21FE got a ridiculous green line on the display and guess what? Their so-called "customer care" hung up on me multiple times! Now they expect me to pay ₹13,500 for THEIR FAULT when my phone is spotless – no scratches, no dents! 🙄

The free replacement policy ended on Sept 30th, but how is that fair when your buggy October update caused the issue? I’ve been a loyal customer for years, recommending your products to everyone I know. Now I wouldn’t recommend Samsung to my worst enemy. Disgraceful! 🤬

If this isn't resolved ASAP, I’m taking this to consumer court. Samsung doesn’t care about their customers anymore, only about robbing them! #SamsungFail #NeverAgain #GreenLineIssue #CustomerServiceFail
10 Comments
KunalBisani
Active Level 2
Galaxy S
Your solution did not work and seems to be the worst solution. So, there is no need for your welcome
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