Outrageous Treatment and Green Line Issue After Samsung Update

[KunalBisani]

I'm DONE with @Samsung! After the October update, my #S21FE got a ridiculous green line on the display and guess what? Their so-called "customer care" hung up on me multiple times! Now they expect me to pay ₹13,500 for THEIR FAULT when my phone is spotless – no scratches, no dents! 🙄

The free replacement policy ended on Sept 30th, but how is that fair when your buggy October update caused the issue? I’ve been a loyal customer for years, recommending your products to everyone I know. Now I wouldn’t recommend Samsung to my worst enemy. Disgraceful! 🤬

If this isn't resolved ASAP, I’m taking this to consumer court. Samsung doesn’t care about their customers anymore, only about robbing them! #SamsungFail #NeverAgain #GreenLineIssue #CustomerServiceFail

[Amanvermaind]

Bhai Esa hi mere sath hua tha mere j2 pro ki warranty expire hone k kuch din bad hi Peale beech m black blue spot gaya use bad vo Banta hi chla tab se Maine samsung ka koi bhi product nhi kharida abhi ye tab a9+ purchase ki h ye bhi bahut slow Kam Kartik h mere 3 saal purane iqoo z3 ki performance bahut better h isse bro ye scam karte h company wale paisa paisa paisa

[KunalBisani]

Wahi nah bhai. Inke galti ke liye apan ko pura paisa barne full scam hai!
Next time se samsung kabhi nahi lunga.

[Amanvermaind]

Aap hi btao ek 15 watt ka adapter De dete to kya chla jata inka iqoo z3 k sath vivo ka 66 watt ka flashcharger aaya tha vo bhi aaj se 3 years pehle aaj bhi chal rha h three device charge karta h

[KunalBisani]

Paisa bachane ka scheme hai. Tabhi toh screen bhi replace nahi kar rahe.

[Amanvermaind]

Bhai paisa bachane ki nhi paisa kamane ka system h

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select Ask question> select the appriopriate issue catageiry> Type your query and send.)

Warm Regards,
Samsung Customer Support

[KunalBisani]

I have already done that, but samsung does not care about their loyal customer.

[KunalBisani]

Why should I pay 13500 for repair for the mistake of samsung?

[KunalBisani]

Your solution is not viable it's the worst I can see.