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05-23-2021 09:06 PM in
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05-23-2021 09:57 PM in
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05-23-2021 09:59 PM in
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05-23-2021 10:03 PM in
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05-23-2021 09:38 PM in
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05-23-2021 11:01 PM in
Galaxy SHi, This is not an issue, let me explain why you are facing this problem. What Samsung does whenever your phone heats anywhere above 42'C it starts lowering down the peak brightness to cool it done. During this summer your phone heats quickly in day time and as you have mentioned you are using camera it will heat fast. Which lowers the screen brightness and outdoor visibility is poor. You will not face these issues during winter.
Thank You
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05-23-2021 11:05 PM in
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05-24-2021 12:56 PM in
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05-25-2021 11:51 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-03-2022 07:30 PM in
Galaxy SBut s21 fe 5g doesn't have this problem. Both phones are nearby and s21 fe has wifi mobile data and location on and still the screen stays bright no matter what.
I think there is some issue in s20 fe 5g.
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