Open with BUG

[yosef916]

There is a bug on WhatsApp Daul that keep asking for the default apps to open a PDF file or a Location, and I can't choose the default app because thw (Always) button not working. Only on WhatsApp Daul. I deleted and reinstalled the WhatsApp and it doesn't work. 

How can I resolve this issue?

[MOQBALI]

• If you can't set default apps for PDF files or locations in WhatsApp Dual and the "Always" button isn't working, try clearing the app cache and data in your device's settings.

• If that doesn't work, reset app preferences in the same settings menu.

[yosef916]

Thank you for reply, but it doesn't work.

[MOQBALI]

Are you using WhatsApp business?

[yosef916]

No, normal WhatsApp but this problem happens in WhatsApp Daul only

[MOQBALI]

Do you mean after an update ?

[MOQBALI]

If you're experiencing an issue with WhatsApp Dual where it keeps asking for the default app to open PDF files or locations, and the "Always" button is not working, you can try the following steps to troubleshoot the problem:

1. **Clear App Cache and Data**:
- Go to your device's Settings.
- Select "Apps" or "Applications Manager."
- Find and tap on "WhatsApp Dual."
- Tap on "Storage."
- Select "Clear Cache" and then "Clear Data."
- Restart your phone and see if the issue persists.

2. **Reset App Preferences**:
- Go to your device's Settings.
- Select "Apps" or "Applications Manager."
- Tap on the three-dot menu (top-right corner) and choose "Reset App Preferences."
- Confirm the action. This will reset preferences for all apps, so you might need to reconfigure some settings.

3. **Check App Permissions**:
- Make sure WhatsApp Dual has the necessary permissions to access files and locations.
- Go to Settings > Apps > WhatsApp Dual > Permissions.
- Enable permissions for Storage and Location.

4. **Update WhatsApp Dual**:
- Check if there's an update available for WhatsApp Dual on the Google Play Store. Update the app if there is one.

5. **Reinstall WhatsApp Dual**:
- Uninstall WhatsApp Dual from your device.
- Restart your phone.
- Reinstall WhatsApp Dual from the Google Play Store.

6. **Try Another File Manager**:
- Install a third-party file manager app from the Play Store (like Solid Explorer, Files by Google, etc.).
- When WhatsApp Dual asks for the default app to open a PDF or location, choose the third-party file manager and see if the "Always" option works with it.

7. **Contact WhatsApp Support**:
- If none of the above steps work, it might be an issue specific to WhatsApp Dual. Contact WhatsApp support through their official channels for further assistance.

These steps should help resolve the issue with WhatsApp Dual asking for default app choices and the "Always" button not working.

[Samsung_specialist]

Clear App Cache and Data for WhatsApp by following below steps :

- Go to your device's Settings.
- Select "Apps" or "Applications Manager."
- Find and tap on "WhatsApp Dual."
- Tap on "Storage."
- Select "Clear Cache" and "Clear Data."

If the issue persist, Contact WhatsApp support.