Anyone placed online order from Kuwait? Last time when i placed online order, 5% Extra was charged to me... When i contacted Samsung, they said its the Bank that charged for Currency conversion charge, as Samsung has its office registered in UAE Address... And it may happen this time also...
Here in the UAE we have a VAT system which is a Tax if 5% for any item we purchase from grocery to electronics and whatsoever, so did you buy your device with installment plan or paid all the amount at once?
it is possible that your bank may charge a currency conversion fee for transactions made in a foreign currency, such as if the transaction was made in US dollars or another currency other than Kuwaiti dinars. This fee is typically a percentage of the total transaction amount and can vary depending on the bank and the type of account you have.
It's also possible that there may be other fees or charges associated with international orders, such as import duties or taxes. These fees can vary depending on the country of origin and the destination country. It's always a good idea to check with the seller or your bank to understand any potential fees or charges before placing an international order.
If you have concerns about the fees associated with your order, you may want to reach out to Samsung or your bank to clarify the charges and any potential fees. They should be able to provide more information about the fees and help you understand your options.
We apologize for the inconvenience caused, and we understand your concern. Please try to contact your Bank for further assistance.
For any other inquiries, you may contact us through our support channels, visit the website via the below link, go to Support, then Contact, and we will assist you further with your inquiry.
