Original topic:

One ui 7 issue

(Topic created on: 04-30-2025 09:12 AM)
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PawanVicky
Active Level 2
Options
Galaxy S
After updating to one ui 7, I am not able to connect to 5g network on my s23 phone. Any solution?
PawanVicky
Active Level 2
Galaxy S
I tried but this is also still the issue is there
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SataruGojoo
Expert Level 3
Galaxy S
Did you follow the steps?
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PawanVicky
Active Level 2
Galaxy S
Yes
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SataruGojoo
Expert Level 3
Galaxy S
TURN ON DATA ROAMING,
SET NETWORK MODE : 5G/LTE/3G/2G (Auto connect)
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SataruGojoo
Expert Level 3
Galaxy S
Share screenshot.
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PawanVicky
Active Level 2
Galaxy S
I am only getting 5g preferred 1745983507535.jpg
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SataruGojoo
Expert Level 3
Galaxy S
PERFORM A FACTORY RESET.
This may Resolve the Issue.

BACK UP ALL DATA of your device, Remove/log out All Google Accounts, Samsung Account etc - before performing FACTORY RESET, as it will ERASE EVERYTIME from your device, your phone will act as new*.

Follow the steps to Factory Reset:
Settings > (go down 👇) General management > (go down 👇) Reset > Factory Data Reset > Reset > Give Password > Continue.
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SataruGojoo
Expert Level 3
Galaxy S
Before that, Are you sure? Your Area has a Good/enough 5G coverage for your Telecom provider. Just want to make sure if the issue is not because of Network coverage.
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PawanVicky
Active Level 2
Galaxy S
No auto connect
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PremMoon
Active Level 4
Galaxy S
Same issue for me tried the above steps also
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