Original topic:

One ui 6

(Topic created on: 10-31-2023 02:13 PM)
353 Views
PAAVAM
Beginner Level 2
Options
Galaxy S
Anyone facing home up(goodlock) issues after one ui 6 update?iam a beta user after the beta update home up is not working properly.Today i got stable update and facing the same issue.
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8 Comments
Anush81
Active Level 4
Galaxy S
lock screen also not working
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Shady02
Active Level 1
Galaxy S
Yes, some good lock modules is not working like homeup and lockstar...i think need to wait for another update to fix this issue
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AshAnjum
Active Level 5
Galaxy S
Yes, not working
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Ravi0883
Expert Level 5
Galaxy S
Wait for update
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kapellirohith
Beginner Level 2
Galaxy S
Yes not not working
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im_nithin
Beginner Level 2
Galaxy S
Yes. Home up is not working.
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Galaxy S
Both of these apps are not integrated in the device settings option. You can find these in device settings options in ONE UI 6.Screenshot_20231031_165813_Settings.jpg
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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