Original topic:

One green line one gold line on display

(Topic created on: 08-04-2024 01:18 AM)
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gatlask
Active Level 1
Options
Galaxy S
Hi after recent two update my mobile s 21 ultra got two line on display in the may month when I updated my mobile after two day a green line appeared I thought it is a software glitch on the next update Samsung will solve the issue bit in July month software update after three day of updates and golden line formed on the display if any have any idea to solve this issue I have tried hard reset also but it does not work Samsung says that my fone is not under warranty but the problem was caused due to software glitch 
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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USHIRAA
Active Level 5
Galaxy S
Display gone. Hardware issue. If warranty there, free exchange of screen at authorised service center else have to pay specified amount.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing issues after the update, So, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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