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Original topic:

One Ui 8 update issues on s22 ultra

(Topic created on: 10-22-2025 09:22 PM)
704 Views
shahJahan93
Active Level 1
Options
Galaxy S
S22 Ultra, Battery draining, randomly powers off, apps freeze or close, slow response from apps and web, volume issues coming & going, phone turning itself off. General performance awful. Signal drops, wifi drops, bluetooth connecting & disconnecting. Spoke with customer services via live chat & just said to wipe the phone.... & no clue if there is a bug fix due for it. Told you can't downgrade your software even if it isn't working... Frustrating that samsung aren't all over this. Other than to pause updates to users that didnt update.... Not helpful to us that did who's phones now

arent working
2 Comments
GalaxyNerd
Active Level 7
Galaxy S
Wait for next update hopefully it will get fixed
Samsung_specialist
Community Manager
Options
Galaxy S

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
4. Settings – Apps - One UI Home – Storage - Clear data.
5. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

Kindly make sure to follow these tips :
1. Use an Approved Charger.
2. Avoid Old Chargers.
3. Close Background Apps.
4. Enable Power Saving Mode (Device Care > Battery > Power Mode > Adaptive Power Saving).
5. Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
6. In addition, reduce the screen brightness of your device.

For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/the-battery-drains-fast-how-do-i-extend-the-batter....

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

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