Original topic:

One UI7 update

(Topic created on: 04-24-2025 03:24 PM)
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Sid911
Active Level 1
Options
Galaxy S
Stucked at 91% from last 30 minutes. And gives an server error... any1 facing this problem.

image


3 Comments
sathriyan_
Beginner Level 4
Galaxy S
Yaah same from evening
Asif1147
Active Level 2
Galaxy S
You Pause the update and restart you phone then check update
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly follow the below given steps by using the given link to update device software.

● Please take note of the following important instructions before proceeding with any software updates on your devices:
1. Ensure that you have a stable Wi-Fi connection on your mobile device. Downloading via a mobile network may result in additional charges.
2. Check that you have enough storage space available on your device to accommodate the updates.
3. Make sure your device has sufficient battery life for the update process (above 50%).
4. Kindly restart the device.
Path: Press the power and volume down keys simultaneously for a few seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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