"Ek waqt tha jab mujhe garv tha ki main Samsung ka user hoon. Har kisi ko batata tha ki Samsung sirf phone nahi, ek premium experience hai. Lekin aaj wohi garv sharm mein badal gaya hai.
Stable update ka intezaar karte-karte itna waqt beet gaya ki lagta hai Samsung ne users ke trust ko granted le liya hai. Jab har brand time pe updates de raha hai, tab Samsung jaise established naam ko itni delay karna bilkul bhi shobha nahi deta.
Samsung, sirf naye phones launch karna hi kaafi nahi hota, purane users ka bhi dhyaan rakhna padta hai. Loyalty ka matlab samjho — kyunki humne tumse expect kiya tha, isliye disappointment aur zyada mehsoos hota hai.
Main Samsung user hoon, lekin ab yeh kehna fakr nahi, sharm ki baat ban gayi hai."
