Resolved! Solved

Original topic:

One UI 7 Android 15 Update

(Topic created on: 04-24-2025 01:06 PM)
751 Views
Praharshit
Active Level 3
Options
Galaxy S
After updating my S24U to the latest One UI 7 A 15, voice over LTE is not showing. Which was there earlier besides 5G symbol. Anyone having this issue after updating?

image


Resolved!
13 Comments
DINKAR_A34_5G
Expert Level 4
Galaxy S
It's One UI 7 design choice by Samsung! It show up when pull down the notification/quick panel.
0 Likes
Praharshit
Active Level 3
Galaxy S
Yes...👍
Members_AK9R734
Beginner Level 2
Galaxy S

Me2 after update i can't  turn on or off the VOLTE on my S24U 

0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).

● Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.

● Reset settings- Path: Settings>General Management>Reset>Reset settings.

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes