When i turn on mobile data and open whatsapp, all mesaages keeps receiving, but the mobile hangs. Tried all buttons during that time, but nothing works. Finally if i let it free, without doing anything, mobile restarts on its own after 2-3 min. This is happening atleast twice a week. Any idea to prevent it please?
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
