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Beginner Level 4
I am having overheating issue in S20 FE. Please tell if there is any fix for it , or if someone is having a solution for it.
6 Comments
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Expert Level 2
why fridge was made🤣
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Expert Level 5
Feel the power of Exynos 990
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Active Level 6
All Samsung Mobile Phone will Exynos 990 have same issue
Exynos is quite old and weak processor and
Samsung is not willing to spend any time and money to make better processors

At least if they are providing Exynos 990
Then they must tweak their software to make it compatible for the Processor

Tweaking/Modification of software is the only option to solve few issues with Exynos

However i would suggest you to use your device on medium battery optimized mode

Note 20 users has also reported same issues
However company is not willing to do anything

I am also using Samsung S20 FE
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Thanks, I will try this solution
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Exynos 990 isn't old it isn't efficient🤦‍♂️
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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