Original topic:

OTA Updates for downgraded OneUI version

(Topic created on: 12-23-2024 09:44 AM)
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AjuGeorge
Active Level 6
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Galaxy S
Hi All,

I've updated the OneUI 7.0 beta version for my S24 and found a few of my work related apps not supported. So I had to downgrade the OneUI version to 6.1 using smart switch. My question is, will I get the OTA updates as usual ? My phone is still running on November security patch. When the phone was on OneUI 7.0 beta, it had December month security patch. I've checked the software updates and nothing shows up. Did the December month security patch released for S24 which has official 6.1 OneUI version ?

Thanks in Advance!
4 Comments
Galaxy S
I already posted an alert about this. Please follow me for the next " taaki fir se pareshani na ho aapko regarding any tech" ask me anything anytime about any tech or information
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Vijjuu95
Active Level 1
Galaxy S
December month security patch not yet received on S24
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that your device get the new OS updates and Monthly security patch after downgrading the UI updates. You can check the software update on your device manually by the below steps.

Kindly follow the below steps to update your device software( if available).
Path: Settings > About phone > software update.

If still not recieving the update, kindly visit the service center once and inspect your device by the technical team end. They will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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