Original topic:

ONE UI 3 Beta issues

(Topic created on: 10-23-2020 03:52 PM)
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AnkurA
Active Level 3
Options
Galaxy S
Post installation of ONE UI 3 Beta on Galaxy S20 facing issues with multiple apps. Writing about 2 apps as of now. Edge Panel and Google play store apps crashed twice. Also, screen switching is taking longer time than expected. 
6 Comments
Galaxy S
It Is Beta Build And This Is Expected To Happen.
Report Those Issues
0 Likes
Anonymous
Not applicable
Galaxy S
bro share one ui 3 screan shoots
0 Likes
AnkurA
Active Level 3
Galaxy S
screen shotsSmartSelect_20201023-161633_Device care_5885.jpgSmartSelect_20201023-161554_Device care_5884.jpgSmartSelect_20201023-161541_Device care_5883.jpg
0 Likes
Rohit9r
Active Level 7
Galaxy S
Keep Reporting Errors to Samsung
They will make timely changes
0 Likes
Rutwik07
Active Level 6
Galaxy S
beta update so it's expected
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve "App crash" issue kindly follow the given below steps:-


1. Launch your settings>apps>crashing app>storage>touch clear cache &clear data.


After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support