The screen doesn't wake up automatically on receipt of notifications despite trying all kinds of settings available on various chat forums and google search based results.
Is it by default or some issue? I am using s23 with one ui 7.0 May software patch. It's been the case like this ever since purchased an year back.
As per your concern, we would request you to kindly perform the following steps to enable the wake up display while recieving the notification.
Step 1: Navigate to the app's screen and tap on Settings. Step 2: Tap on notification. Step 3: Tap on a Notification pop style. Step 4: Tap on enable the show even screen off.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open samsung member application > tap on support > tap on send feedback >choose composer option > select error > select the appropriate category > type your query ).
