Original topic:

Note 20 Ultra Exynos Variant Trash Battery Life

(Topic created on: 02-03-2023 02:14 AM)
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Real7hmed
Active Level 3
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Galaxy S
I'm Extremely Disappointed By Samsung Galaxy Note 20 Ultra 5G 512GB (Exynos Variant) Battery Life  


I Get Barely 3 Hours Screen On Time With Power Saving Mode On and 60HZ 1080p Display 


If I Disable Power Saving Mode and Use 120HZ Screen Phone Dies in 1.5 Hours 


I've Replaced Battery From Samsung Service Centre in March 2022 But Never Saw Improvement in Battery Life 


I Charge The Phone 2 Times A Day and If Phone is Sitting Idle It Will Drain Upto 10% Battery. 


PLEASE HELP ME AS I'M THINKING ABOUT REPLACING MY PHONE'S BATTERY AGAIN FROM SAMSUNG SERVICE CENTER AS MY BATTERY IS REALLY TRASH AT THAT KINDLY 

BTW 

(I Changed Battery in March 2022 Less Then A Year Ago) 


WHAT DO YOU GUYS THINK LET ME KNOW IN THE COMMENTS 👇🏻 


image


3 Comments
mZoOnY
Active Level 8
Galaxy S
Not normal at all

Any heat issues ?

Have you try to wipe everything and start over

Put all app into deep sleeping and see if there is any changes

If nothing helps

Probably a manufacturing issue
Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

 

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

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Galaxy S
Had the same device and it used to be same consumption as yours. The EXYNOS was a disaster and that's why the s23 is shipping with a snapdragon all over the world. Never had more than 4 hrs of SOT when on 60hz with 30% brightness, always complained about the battery as it drained 10% every hour when idle. So to begin with, that's around the normal phone SOT.
However, your screenshot shows a huge consumption by WhatsApp, and a total of 6 hours total battery life. I never had an app alone reach 23% while only being active for 25 minutes. There's some kind of an optimization issue, i believe you removed the app and installed it again? If that didn't help along with setting the battery to optimized, i don't know what will help, definitely not replacing the battery again. If you can, get rid of the whole phone, s22 ultra is amazing, i attached 2 screenshots,one with heavy usage and one with low usage amd lots of idle time, it lasted 1 day. S23 ultra is expected to be even better due to the snapdragon 8 gen 2 and better screen efficiency. That's my advice, but it's up to you.Screenshot_20230131_000048_Device care.jpgScreenshot_20221030-181503_Device care.jpg
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