Note 20 Ultra 5G 12/256GB

[ykplyboy]

I had purchased note 20 Ultra in August 2020. After the September 2024 update i have got a green line on the screen. The service centre says I have to pay and replace the screen. Which is not right and acceptable. It happed after the update. What should I do now???

[is96mail]

"The same thing happened to me as well. I visited the Samsung service center, and they are charging 28k for the display replacement, but this is not our fault. Samsung's service is the worst I’ve ever experienced. Samsung needs to take responsibility for this issue."

[ykplyboy]

Yes absolutely samsung is not taking any responsibility and we need to forward everywhere

[SakharamN]

All customer should go consumer court.

[is96mail]

I strongly suggest don't buy any samsung product it's west of money

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ykplyboy]

I did the same but it's not happening. The service centre people are denyed for free replacement and are asking money for the same

[goodthings]

Your's most welcome to here.

[john163]

lol today went to service center they wont even repair coz i have a international s22 device and it doesn't show the imei number on their server