Hi i am using s8+ and after last update i am having 1 error on my 2nd sim slot. As soon as i try to cal it says NOT REGISTER ON NETWORK and call never connects after that. I went to Vodafone and got new sim but still facing same issue. NOTE: i have used the same sim on other phone and i could able to make calls.
We apologize for the inconvenience caused to you and to resolve network issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
