Not receiving the Android 10 Update

[aakrista99]

I have not received the android 10 update yet. 
Whenever i try to check for updates, it shows that my software is up to date. 
Security patch level : 1 August 2019

Can I get help regarding this? 

 Edit : The phone is S10 Plus

[shivam18]

Hello aakrista99 i request you to wait for next update , already its rolled out for S10+ , soon you will get the notification according to samsung .

[aakrista99]

Could you ask them why this has happened to my phone?

[aakrista99]

How can i contact them directly?

[shivam18]

Please go in samsung member app and than go to get help and than find live chat option .