Original topic:

Not notifying when update is coming

(Topic created on: 07-20-2021 05:47 PM)
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SoumyadeepHalder
Active Level 4
Options
Galaxy S
Hi i have S21 5g - 128 gb - 8 gb ram device.
In my device it is not notifying update is available but my auto download via wifi is on. I have to check manually then its showing . 

Please help why this is happening?
5 Comments
Galaxy S
No
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ktvijesh
Active Level 7
Galaxy S
Because you are connected with a mobile network for data
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Galaxy S
No sometimes wifi sometimes mobile data but maximum time wifi
Vrang
Active Level 8
Galaxy S
Its normal; dont worry about it; just check it oftenly
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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