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vickykingrani
Active Level 3

Only after 1 month, the charging port stopped working and its been more than 10 days it's still in service center. This is the first time in my 10+ years of experience with samsung where I am purchasing a premium device which is almost a lakh rupees and facing this kind of issue and delay in service just because the part is not available. This is not acceptable. 

Samsung should work on post sales service of such premium device, otherwise its just a waste of money.

 

 

14 Comments
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INDIANCYBER
Expert Level 5
kyu liya S10🤮
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shinchannohara1994
Expert Level 5
agree
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vickykingrani
Active Level 3

Because I was a samsung fan, been using samsung since last 10 years.

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shinchannohara1994
Expert Level 5
s10 is worst
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shinchannohara1994
Expert Level 5
s10 charging port will be replaced by whole mother board as the charging port is completely soldered in mother board
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vickykingrani
Active Level 3

I know that, but samsung should also consider and provide some stock of such parts in the cities like mumbai. No one should have to wait for so many days for such a small issue.

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shinchannohara1994
Expert Level 5
bro I am too using the Samsung about 5 years . not every time I like Samsung
not every time Samsung make good phone . even though the display is far good from other brands . in these 5 years Samsung made good phones but this time Samsung messed in 2019
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shinchannohara1994
Expert Level 5
they will not maintain the stock so that they can make money from us.
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shinchannohara1994
Expert Level 5
even in my case the same
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