Original topic:

Not able to activate Call forwarding

(Topic created on: 03-31-2025 04:46 PM)
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vivek221
Beginner Level 2
Options
Galaxy S
I am trying to active call forwarding in my S24 but it shows failed to read data

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3 Comments
iamkkronly
Expert Level 1
Galaxy S
If your Samsung Galaxy S24 is showing "Failed to read data" when trying to activate call forwarding, here are some steps to fix it:

Possible Causes & Fixes:

Check Network Connection:

Ensure you have a stable mobile network connection. Try enabling and disabling Airplane Mode to refresh the network.

Use Dial Codes Manually:
Instead of using the settings menu, try using these dial codes:

Enable Call Forwarding (All Calls) → Dial **21*PhoneNumber# and press Call. Disable Call Forwarding → Dial ##21# and press Call.

Check SIM Card & Carrier Support:

Some carriers may not support call forwarding. Try a different SIM card to check if the issue persists.

Restart Your Phone:

A simple reboot can resolve temporary network or software glitches.

Reset Network Settings:

Go to Settings > General management > Reset > Reset network settings. This will reset mobile, Wi-Fi, and Bluetooth settings but won't delete personal data.

Contact Your Carrier:

If nothing works, your carrier might need to activate call forwarding on their end.
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iamkkronly
Expert Level 1
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please use the below mentioned link to perform these easy troubleshooting steps to resolve this issue:

https://www.samsung.com/in/support/mobile-devices/how-to-enable-disable-the-call-forwarding-feature-...

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support"

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