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Original topic:

Not Updating to Android 10

(Topic created on: 10-11-2020 07:38 PM)
n1developer
Beginner Level 2
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Galaxy S
Hello members, i have S9 Plus, and its been an year i received last update to my phone. My phone still running running Android 9 with one UI 1.0, i tried contacting to customer support still nothing happened. Help me to out to update my phone to latest version. 
6 Comments
Yillié
Active Level 6
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Galaxy S
I recommending the following method given that you have tried every other method including (but not limited to ) Going into settings and using system updater, factory reset etc. And that your phone isn't a locked handset like AT&T, Verizon and t mobile etc.
Note: this will wipe all your data. only do this as the final and final resort
Download the latest, correct firmware for your phone from sammobile, samfirm tool or samfw. Search google on how to flash stock firmware on Galaxy S9 plus and follow all the instructions and OneUI 2 should be installed
0 Likes
n1developer
Beginner Level 2
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Galaxy S
Will i receive the future updates from Samsung after custom firmware?
0 Likes
Yillié
Active Level 6
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Galaxy S
This wouldn't be a custom firmware. this would be still official firmware so you will receive updates.
Just be sure to download from the website I specified.
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shabishah1
Active Level 3
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Galaxy S
just install respective firmware from sammobile and flash using odin.
0 Likes
Yillié
Active Level 6
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Galaxy S
sammobile **bleep** when downloading firmwares for free.
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shabishah1
Active Level 3
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Galaxy S
well no, just make a free acc and download the firmware you want to download
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