Original topic:

Not Receiving any OTA after November..

(Topic created on: 01-12-2022 08:24 AM)
638 Views
Alok4165
Active Level 2
Options
Galaxy S
My Samsung Galaxy S21 Ultra stopped receiving any OTA updates after November Security patch.

I Tried everything...

I contacted customer care and service center but nobody is able to help me 😑😑

Is this service of Samsung for Flagship user...???

Even Today i didnt recieved January Security patch where all get it....

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14 Comments
CAzad
Active Level 10
Galaxy S
Enjoy with fixes 😊🤗
0 Likes
Alok4165
Active Level 2
Galaxy S
But i didnt even received it.. I am not receiving any OTA updates after November....
CAzad
Active Level 10
Galaxy S
Wait it will coming soon.
Already rollout
0 Likes
Rupesh77
Active Level 7
Galaxy S
Seems like the problem from u r end ...what country ? Go to nearby service centre they will flash the latest update or u can download the firmware from Sammobile and manually flash it
Alok4165
Active Level 2
Galaxy S
Its an Indian Exynos unit... I am not getting "OTA" updates after 27th October.... Everytime i have to connect through PC through smart switch i am getting updates...

Dont knw whats wrong...

No one is able to help not service center nor Customer care...

Such a bad way to treat a flagship user..
Rupesh77
Active Level 7
Galaxy S
Oh..that's sad..I will ask around and see if anyone can help
0 Likes
Alok4165
Active Level 2
Galaxy S
Everyone is failing in it :(

I tried customer care...

Service center..

Senior manager of Samsung team...

I told this issue to everyone.. They are blaming each other that they are responsible...

I am waiting a solution from u bro :)

Thnku in advance
Rupesh77
Active Level 7
Galaxy S
Here..a friend replied with this..try resetting u r device once ..that's the only solution..if it works ..1641967895967_1641967895951_0.jpg
Alok4165
Active Level 2
Galaxy S
Thnku so much bro for efforts but i tried everything...

I done hard reset...

Factory reset....

Clean firmware flash by fetching it from.sammobile..

Even service center flashed it 3 times...but all are in vain :(

It is not helping :(