No voice focus mode for buds while in call

[lokesh_1860]

I am current using samsung buds 2 pro with my samsung s23 ultra. I bought these buds because buds and mobile will be in same eco system. Before to this buds i usedoneplus buds pro 2, which is quite good with call quality of mic and sound even in noisy environments. But while using samsung buds 2 pro, opp person hearing too much noise and also there is no voice focus mode while using buds for calls. I bought s23 ultra, buds 2 pro, watch 5 pro. Now it hard to switch to apple echo system because of this simple reason. Is there any plans to get voice focus for calls while using buds?

 And also anyone facing same issues with buds 2 pro?

Is there any update regarding this coming up?

[MR_PRIME]

Voice focus mode doesn't need buds..it's pre applied in buds.

Follow some steps.

For calling purpose use only single buds. Cz at a time only one bids mike work or of 2nd buds may grab noise...check with that.

If you like my Answer/Help. Kindly follow for Important updates and Plz do click on three dot right corner and accept solution

[mr__upadhya]

Bro, this isn't a solution. This is a work around!!

I don't understand why Samsung Buds are not capable of filtering the noise when both are connected. All other budget earphones/TWS provide a better call experience compared to Buds2 Pro!

[lokesh_1860]

But why its not happening any other companie buds like oneplus or airpods etc, they can use both buds at a time with cancelling noise

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to activate the noise canceling feature. when this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling.
Note: This feature is not available on the original Galaxy Buds or the Galaxy Buds+.

Follow any of these methods to use the Active noise canceling feature.
Method 1- Using touch-and-hold: To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled.

Method 2- Using the Galaxy Wearable app:
Step 1: To turn on the feature with your Galaxy Buds2, first insert both earbuds into your ears.
Step 2: Open the Galaxy Wearable app and then tap Active noise canceling. You will hear an activation sound when the feature is turned on.
Step 3: To turn off the feature, simply tap Active noise canceling again.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[kaslokesh]

Result of Cut Copy Paste

[mr__upadhya]

The discussion thread is about the noises which opposite person in the call hears, not the Buds2 Pro user.

We do understand that there's something called ANC which would filter noise for us. But the other person in call hears even a small sound from our side, like fan running, eating chips etc.

This is filtered with Voice Focus during earphones not connected. But with earphones connected, Voice Focus is also disabled!

This is the concern. Please don't get confused between ANC and Voice Focus and their significance.

[lokesh_1860]

I am saying about the noise when i am in call which is heard by opposite caller due to no noise cancellation feature like voice focus for buds.

[karanmittal]

Having same issues with buds 2 pro

[vinay1996]

Even I have samsung buds 2 pro. It absorbs a lot of environment noise. But when I tried with some other tws like oppo enco air 2 pro the calls are way better and the other person doesn't hear much noise from the outside. So it is the buds 2 pro. Hope samsung gives a voice focus update for tws also