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01-16-2023 08:35 PM (Last edited 01-16-2023 08:41 PM ) in
Galaxy S- Mark as New
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01-16-2023 08:38 PM in
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01-18-2023 12:40 PM in
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01-16-2023 08:54 PM in
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01-18-2023 12:40 PM in
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01-27-2023 04:05 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1
Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: enabled Auto restart .
Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if disable
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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07-19-2023 03:38 AM in
Galaxy S- Mark as New
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02-21-2023 03:59 AM in
Galaxy SThe "Auto optimisations" option in android 13 is useless compared to schedule restart in earlier android versions.
If " Auto optimisation" is turned means phone will only restart when it's not in use ( for many people it it will be mostly when they are asleep) and android 13 wont allow any messages, calls and apps to function unless phone is manually unlocked.
That means we will miss many important messages, mails etc and more importantly for people like me who are diabetec and use cgm ( continues glucose monitors ) sensors are highly in risk of having strokes or loosing their lives.
Hope samsung fixes this ASAP.
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02-21-2023 04:00 AM in
Galaxy SThe "Auto optimisations" option in android 13 is useless compared to schedule restart in earlier android versions.
If " Auto optimisation" is turned means phone will only restart when it's not in use ( for many people it it will be mostly when they are asleep) and android 13 wont allow any messages, calls and apps to function unless phone is manually unlocked.
That means we will miss many important messages, mails etc and more importantly for people like me who are diabetec and use cgm ( continues glucose monitors ) sensors are highly in risk of having strokes or loosing their lives.
Hope samsung fixes this ASAP.
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08-30-2023 01:43 PM in
Galaxy S