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Original topic:

No Monthly Updates no Android 13 No Explanation

(Topic created on: 12-19-2022 08:46 PM)
219 Views
Watchman_Of_Sion
Active Level 4
Options
Galaxy S
@SamsungMobileSA @SamsungSA @SamsungMobile is useless they can't tell me why my #GalaxyS21 can't receive updates since October. No monthly updates no #Android13, still no explanation. STOP TREATING AFRICA LIKE DIRT. WHY CANT WE HAVE AFTERMARKET SERVICE LIKE ANYONE IN THE WORLD?
11 Comments
NVB
Active Level 1
Galaxy S
Same problem here
DL90
Active Level 6
Galaxy S
Hello @Watchman_Of_Sion! Did you buy your phone from a service provider, like MTN or something?
0 Likes
Galaxy S
@DL90 my phone is not Carrier Locked the CSC Code is XFA
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DL90
Active Level 6
Galaxy S
Too bad! But the XFE version of your device is already on One Ui 5 with the November SPL.
0 Likes
Galaxy S
Man thats what is frustrating 😤. We are being neglected XFA and XFV ( Vodacom) are still on Android 12 October Security patch
0 Likes
DukeOfWindsor
Active Level 7
Galaxy S
Wait until your country SA is given the update
0 Likes
Galaxy S
@DL90 if you check on any Samsung firmware download website you will find found the only code XFE has been receiving updates. The last they did on my phone 📱 was in October.

I contacted Samsung Mobile SA they told me that my phone is up-to-date with October Security patch Andriod 12 hahaa 😆 I should wait for android 13 . Probably I will get it in 2023.
Samsung Aftermarket services in Africa is a mess
DL90
Active Level 6
Galaxy S
Yeah, I just did a check on your device. Here in Zambia we use the XFE code...
Galaxy S
I know someone who received android 13
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