Original topic:

No Fast Charging After Android 11 Update

(Topic created on: 12-31-2020 09:26 AM)
8298 Views
jayvee02
Beginner Level 3
Options
Galaxy S

Problem Statement: 

I'm unable to charge my mobile which is s10 lite, after updating my OS to the latest version of One UI 3.0. It's always getting struggled to charge. When I plug it with charger, It does not work with super fast charging. I checked it even with safe mode It does not work. Please work on it. 

20 Comments
TechBee
Active Level 7
Galaxy S
Immediately post this as a feedback to Samsung in Get Help section or get in touch with customer care executives
Shrinjay
Active Level 5
Galaxy S
Go to settings and check battery option and see that whether fast charging is enabled or disabled..If still issue doesn't solve then factory reset your phone after taking proper backup; which shall mostly solve the issue
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Pd810
Active Level 6
Galaxy S

Probably the is some issue with the usb type-c port on tye phone or with the charger. Firstly try other charging cables, if the issue is not resolved try other charger, or just simply tru to plug in other phone to your charger to see if it is working properly. If this is not the problem of the charger, it has to be some problem with the usb port. Try to clean it (not with water obviously). Lastly, if the problem is still not resolved, visit a service center. (I am user of the s10 lite and the update does not effect charging, I am getting still 0-100 in 1 hour)

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Mqondisii
Beginner Level 5
Galaxy S

Not helping!!.

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Mqondisii
Beginner Level 5
Galaxy S

Not helping!!!.

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chaitu197
Active Level 7
Galaxy S
propably usb sub port may be damaged, replace it with samsung care center. they will say it won't cover under warranty so part was 1200rs. I have faced the same n replaced the part last month.
also
u can try rice bowl trick.. remove sim cards switch off phone and keep in rice bowl 🍚 for atleast one night...
max ur problem will solve.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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JaniP
Active Level 1
Galaxy S
This document not useful
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JaniP
Active Level 1
Galaxy S
Buy S20 FE before 4 months
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