Original topic:

No Benefits

(Topic created on: 02-09-2023 01:55 AM)
177 Views
FouadShafiq
Active Level 1
Options
Galaxy S
Bought S23 ultra on pre-order but there are no benefits on benefit page.
11 Comments
Galaxy S
Hi Fouad, took 2 days for me to reflect, was empty at first, 2nd day benefits showed up, 3rd day the Samsung Care + appeared. Try clearing the cache if you want and might help the updates to be pushed
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FouadShafiq
Active Level 1
Galaxy S
Thanks bro
Ahmed_85
Beginner Level 2
Galaxy S
Me too
3 days till now no thing appeared
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HS58
Active Level 1
Galaxy S
Same here ,customer support told me care plus will appear on 1st of March
Very weird
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FouadShafiq
Active Level 1
Galaxy S
What about other complimentary subscriptions beside samsung care plus? Check out pictureScreenshot_20230209_000401_Chrome_1000033279_1675890314.jpg
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HS58
Active Level 1
Galaxy S
Nothing and no points
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Galaxy S
Hello, as per the policy and stated on the website, points earned will appear 14 days after receiving the device and order is marked complete.
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HS58
Active Level 1
Galaxy S
What about benefits
No access to any free subscriptions
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Galaxy S
The phone was supposed to be released on the 17th,but due to early deliveries, those are pushed manually now, one by one on each phone, same happened with me, i received it on the 4th of feb, and on the 7th i got the offers, on the 9th the Samsung care + and the points will be end of month, same also as last year, little patience and everything will be received. Else you can always call samsung and file a complaint, but you will hear the same answer.
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