I've recently bought S25 Ultra from Priceoye, after using my old account to log in, I can't find the complementary gift in the benefits section, is there specific criteria for the redemption or it comes with every device.
PS. My cousin bought S25 from local market, he had his buds showing in the app.
I also bought an S25 Ultra on July 1st from PriceOye I had confirmed with Samsung's helpline whether I would get free buds or not, and they had said that when this phone was launched, pre-orders were going on, so this offer was only for a specific time. That's why you can't get free buds. Even if you buy the phone from Samsung's official franchise, you won't get free buds at this time.
Buds were available for a limited time only. You should have bought your phone directly from the samsung website because samsung offers 100% free screen replacement in 1st year whereas priceoye offers 50% off
