No Benefits showing S25 Ultra

[Safi1107]

I've recently bought S25 Ultra from Priceoye, after using my old account to log in, I can't find the complementary gift in the benefits section, is there specific criteria for the redemption or it comes with every device.

PS. My cousin bought S25 from local market, he had his buds showing in the app.

[Umarriaz007]

Brother

[Umarriaz007]

Go to coustmar care service department

[Safi1107]

Ok

[R11]

Unfortunately, you can no longer claim any benefits.

[Safi1107]

And why is that?

[RANA_NAJAM]

Does the application feature any gift promotions associated with the phone purchase?
These promotions, if available, typically coincide with new device launches and pre-order periods.

[RANA_NAJAM]

Kindly mark as solution.

[R11]

You can claim your benefit within 40 days after launch, but you have bought your mobile a little late.🙏

[Safi1107]

Well as I've already mentioned my cousin bought S25 just days from me and he his getting his buds